The Total Office staff always starts a project by placing the people who will use the space at the heart of their design.
They visited the school sites to watch the interactions between the medical staff and the students and to understand the type of work conducted onsite. They observed how the staff used the space and the existing furniture. They paid attention to moments of collaboration, consultation, and interaction between staff members. They even noted makeshift solutions that the staff had created to help them perform their work.
PCHC challenged Total Office to design a unified look across locations while customizing the color scheme to reflect the school colors at each school site, hoping to better connect with the students. They wanted the School-Based Wellness Centers to feel integrated into the school culture so the students would feel comfortable interacting with the medical staff.
The Total Office staff took measurements and then went to work designing spaces that built on Laura Kelly’s vision. They returned with complete, full color renderings of each proposed site to help Kelly and her staff visualize the transformation of the spaces.
Smaller spaces require flexibility in use, so the Total Office designers looked for furniture and partition solutions that could accommodate growing needs but still provided patient privacy.
“The designers at Total Office noticed problem areas at each site that I had never picked up on and then brought solutions for those as well,” says Kelly. “They found innovative ways to help the medical teams accomplish their work more efficiently. They understood the big picture and then made it all look cohesive.”
Total Office also worked within PCHC’s specified timelines. Two of the sites were completely renovated over Christmas Break; two were overhauled over Spring Break, including painting, flooring, electrical and plumbing repairs, furniture installations, and move in. The medical staff never missed a beat tending to the healthcare needs of the students.
PCHC recognized that they had found a partner in Total Office, who could deliver far more than pieces of furniture. They didn’t just focus on quick bandage fixes. Rather they delivered efficient solutions to problematic areas while creating an inviting environment where the students felt comfortable seeking healthcare.